Chief Executive OfficerBio
Through the commitment of our caring management, counselors, therapists, doctors, and nurses, we strive to make you feel like you are a part of our recovery family. Our comfortable and down-to-earth facilities give an at-home experience while providing a safe and controlled environment to face your addiction through our clinically-proven therapies.
Get to know the dedicated professionals who make the Delphi Difference possible.
Chief Executive OfficerBio
Chief Executive Officer
Chief Executive Officer, Dominic Sirianni, is a New York native who made his way to South Florida in the year 2000.
It was then that he began to work in the substance abuse treatment field as a volunteer at a detox facility in Miami. Dominic eventually earned a Master’s in Counseling Psychology from Florida International University in addition to becoming a Certified Addiction Professional.
For almost twenty years, Dominic has worked in every aspect of the substance abuse field, from overnight tech to CEO.
His duties at Delphi Behavioral Health Group include guiding the company’s growth and strategy and helping to eliminate the stigma associated with the disease of addiction.
In his spare time, Dominic runs a book club with his wife and assists her with raising funds for Chapman Partnership for the Homeless.
He also enjoys playing the bass guitar and competing in powerlifting competitions. Dominic currently holds the USAPL Florida state record in the bench press.
Chief Operating OfficerBio
Chief Operating Officer
Linda Earhart serves the Behavioral Health Community through her role as Chief Operations Officer at Delphi. As a member of the executive team charged with setting the company’s strategic direction, Linda maintains high standards for care and lives the core values of compassion, integrity, teamwork, and excellence. Linda leads the day-to-day field operations of the company, incorporating various departmental activities to ensure that quality, regulatory and financial goals are met.
Linda comes to Delphi as a senior healthcare executive with 30 years of cumulative leadership roles, most recently as Group Vice President of Operations at Fresenius Medical Care and prior to that, Chief Administrative Officer at Ambulatory Services of America. She brings experience to her role from not-for-profit, private and public organizations which include both hospital-based and freestanding multi-site operations.
Linda holds a Master of Business degree from Case Western Reserve University and a Master of Nursing degree from The University of Akron. She welcomes ongoing opportunities for continued learning and service through her work at Delphi Behavioral Health Group. In her spare time, Linda enjoys running, including a couple Half Marathons each year, as well as creating new memories with her family and friends. She is active in her local community and volunteers for Girls on the Run-NEO and Youth Opportunities Unlimited.
Chief Financial OfficerBio
Chief Financial Officer
Michael Borkowski works as the Chief Financial Officer at Delphi Behavioral Health Group, where he plans to continue expanding clinical and financial strategies to enhance Delphi’s treatment facility services and broaden their geographical market. Previously working at a public accounting firm, which served various clients in the substance abuse treatment field, Michael saw an opportunity to grow a new and upcoming company determined to help people regain their health and overcome addiction.
Awarded as one of the Top 26 Certified Public Accountants under the age of 36 by the Florida Institute of CPAs, Michael hopes to take his experience and use it to further the future of Delphi and make a difference in the community. He already plays an active role in the South Florida community, participating as a Board Member of the Chamber of Commerce in Pompano Beach, Florida, and currently sits on the Grievance Committee of Fort Lauderdale. In his spare time, Michael spends time with his family at home or catching up with his favorite Florida sports teams. Since joining Delphi in March 2016, he considers his life and work both rewarding and fulfilling, and strives to bring this level of happiness to Delphi’s clients.
Chief Marketing OfficerBio
Chief Marketing Officer
Heather Ata works as Delphi’s Chief Marketing Officer, helping us reach those in need more effectively and on a wider scale than ever before. She has spent her entire career in direct-to-consumer marketing, managing multimillion-dollar media budgets, building world-class sales teams, and delivering sales and revenue results.
Before stepping into her role here at Delphi, Heather served as the CMO for Connect America, where she was instrumental in increasing sales as well as shifting the telemarketing and analytics culture toward productivity rather than production. Before that, she worked as both the Vice President of Customer Experience and the Vice President of Sales & Marketing at LifeShield Home Security before it was acquired by DirecTV, for whom Heather served as the Director of Customer Experience, Product Operations, and Retention.
Between 2005 and 2009, Heather held several leadership roles in sales and marketing at NutriSystem Inc., a company was rated #1 on Fortune’s Fastest Growing Companies during her tenure there.
Heather has a passion for reaching those in need of addiction treatment and creating data-driven strategies for the marketing efforts here at Delphi. She hopes to take the department to the next level and see rapid growth for our network of facilities.
Neeraj Gandotra, M.D.
Chief Medical OfficerBio
Neeraj Gandotra, M.D.
Chief Medical Officer
With over a decade of experience in the field of behavioral science, specifically focusing on the interface of mental illness and substance use disorders, Dr. Gandotra is double board certified in both general psychiatry and addiction psychiatry. He currently holds the position of Chief Medical Officer for Delphi Behavioral Health Group and serves as an instructor at Johns Hopkins University School of Medicine. Before arriving at Delphi, he served as the medical director at both the Center for Addiction and Pregnancy (CAP) and Addiction Treatment Services (ATS) at Johns Hopkins Bayview Medical Center in Baltimore, Maryland.
In addition to his clinical work, Dr. Gandotra is a member of the American Psychiatric Association as well as the Washington Psychiatric Society. He is also an assistant professor at Howard University Hospital. Additionally, he works closely with the Maryland Attorney General on cases of physician misconduct, specifically those involving controlled substances.
Dr. Gandotra completed his fellowship in Addiction Psychiatry at Yale University after completing his residency at Howard University Hospital and earning his medical degree from Universidad Iberoamericana Escuela de Medicina in the Dominican Republic. He also holds a Bachelor’s Degree in Biology from the University of Maryland in Baltimore County.
Senior Vice PresidentBio
Senior Vice President
Michael holds a Master’s Degree in Human Services and is a Licensed Clinical Alcohol and Drug Counselor in the State of New Jersey. He has worked in various management capacities in the addiction treatment field since his transition from banking in 1999. Various titles Michael has had include Operations Director, Marketing Director, Clinical Director, and Chief Operating Officer within various modalities and organizations. Michael’s well-rounded experience and commitment to addiction treatment make him well suited to his role as Senior Vice President at Delphi Behavioral Health Group.
“My job is centered on keeping the client first, creating and maintaining the systems that deliver optimal client care, and hiring therapists and clinicians who are client-centered.”
Michael’s mentors have included Charles Stucky and Riley Regan. “The men in this field who mentored me and role modeled excellence and professionalism marked by intuitive empathy will influence my decision making concerning client care and program development for perpetuity.” Michael understands that Delphi needs to continually scan the environment for changes in funding, innovations in best practices, and balancing both to maintain program integrity and excellence.
Senior Vice President of OperationsBio
Senior Vice President of Operations
Thomas Sibilia is the Director of Program Integrity at Delphi Behavioral Health Group, where he ensures all facility programs pass state and insurance regulations. Previously working at Recovery Grove, Thomas has worked in more than 10 different treatment centers and has played every role and position involved in the treatment industry. He also received his Certification in Addiction Counseling to help clients throughout their recovery process.
Thomas hopes to set the highest examples for all of Delphi’s treatment facility programs by raising them across the board and surpassing the current standard of the treatment industry held today. His outlook on Delphi’s future remains positive and hopeful. He looks forward to watching the company grow and will continue to help others with substance abuse and mental health treatment.
Vice President of Business DevelopmentBio
Vice President of Business Development
Karlynn Billings began her career in the pharmaceutical industry and over the next 15 years, she worked in sales, hospital sales, and sales leadership.
Karlynn joined Hospital Corporation of America in 2006 as vice president of sales, and marketing. She helped establish the company’s provider relations and business development functions. Her group was responsible for service line sales, physician engagement, and development, with more than 12,000 physicians and care providers representing 23 acute care hospitals in 9 markets in the Southeast.
In 2010, Billings joined the executive team at US Oncology as the national vice president of sales and marketing and led the growth of their multiple oncology services.
She has done work on behalf of two PE-backed healthcare technology companies as well as a global turnaround. She has also consulted on multiple engagements in regards to growth strategies, services sales, and marketing in healthcare.
Billings graduated with a bachelor’s degree in business administration with an emphasis in healthcare administration and finance.
Director of ComplianceBio
Director of Compliance
Marie Palomino serves as Director of Compliance for all of the Delphi Behavioral Health Group facilities across the United States. Marie joined the Delphi Team with over a decade of combined experience in legal and compliance matters, healthcare, and mental health counseling.
Prior to joining the Delphi Team, Marie oversaw the Office of Hospital Partnerships and Compliance for a medical education institution where her office was responsible for ensuring compliance with affiliation agreements, regulatory requirements, and accreditation standards for medical education programs in 30 hospitals across the country. As a licensed attorney, Marie has experience in a wide range of commercial and business legal matters. Prior to her legal career, Marie was a mental health therapist focusing her practice on individual and family counseling of substance abuse treatment services.
Throughout her many years at Florida International University, Marie earned a Bachelor of Arts Degree in Psychology, a Master of Science Degree in Counselor Education, and a Juris Doctorate Degree from the College of Law. Marie is licensed by the Florida Bar and by the United States District Court, Southern District of Florida. She is also a Certified HIPAA Security Professional and Notary Public.
Director of Corporate Business DevelopmentBio
Director of Corporate Business Development
As Director of Operations, David Stup brings almost a decade of experience working on the front lines of substance abuse treatment and community engagement. A Baltimore, Maryland native, David has worked tirelessly to engage communities, healthcare professionals, government agencies, and businesses as partners that are supportive of addiction treatment. His accolades include Treatment Solutions Network’s Professional of the Year in 2010 and American Addiction Centers’ Elite in 2012 and 2013 as a Regional Director of Business Development and Director of Staff Development. David is a founding partner at The Bergand Group in Baltimore and holds a BS in Marketing and Business Administration from Towson University.
His professional work at Delphi Behavioral Health Group encompasses the continual examination, improvement, and joining of the internal and external aspects of addiction treatment to create the highest quality clinical care for our clients. David’s mission is to hold the individuals and families who are suffering from addiction in the highest regard to ensure that their treatment at Delphi leaves them with the best opportunity for sustained recovery and an improved quality of life.
Regional Executive Director of Operations, SoutheastBio
Regional Executive Director of Operations, Southeast
Griselda is a member of the Integrity Team and is responsible for the day to day operations of all Southeast Florida facilities and provides oversight to members of the Executive Directors Management Team. She has over 10 years’ experience in the field of behavioral health and management services, clinical consultation, organizational development and restructuring.
Prior to joining Delphi Behavioral Health Group, Griselda worked as a Clinical Specialist, Program Manager and Behavioral Health Therapist, providing behavioral health services, project management, quality assurance and compliance, administrative management, operations, programmatic restructuring, workflow management, program analysis and evaluation, staff development and training.
Griselda earned her BSW at Florida Atlantic University and her MSW at Florida International University. She has volunteered at Tomorrow’s Rainbow, (a program for childhood grief and loss) and has participated in, Walk in My Shoes, bringing awareness towards the prevention of sexual abuse and assault.
Regional Executive Director of Operations, NortheastBio
Regional Executive Director of Operations, Northeast
Maria Ulmer, LMFT, CAADC, is a Licensed Marriage and Family Therapist specializing in Addiction Counseling with over 15 years of experience in the addiction and mental health treatment fields. She has worked in a wide variety of addiction treatment settings as both a clinician and an administrator.
As a clinician, Maria focuses on a variety of behavioral health needs including addiction and other compulsive behaviors, mental health disorders, trauma/PTSD, co-occurring disorders, and addiction in the family. In her role as Chief Clinical Officer, Maria oversees the development and implementation of client-centered treatment programs focusing on restoring individual’s dignity and respect. She has trained with renowned trauma treatment experts Tian Dayton and Judy Crane, which has guided Maria in cultivating a trauma-informed environment for clients, families, as well as employees.
Maria earned her Bachelor’s degree in Psychology at Temple University and her Master’s degree in Clinical Counseling Psychology: Marriage and Family Therapy and Addiction Counseling at LaSalle University. She has also served as an adjunct professor of psychology at Montgomery County Community College in Pennsylvania
Director of MediaBio
Director of Media
Anthony Cibene is a South Florida native whose journey came full circle six years ago when he relocated back to Florida from South Carolina to become involved in the recovery community, a community he felt compelled to help. At Ocean Breeze Recovery, Anthony progressed from admissions coordinator to the Director of Admissions. Now as the Director of Marketing for Delphi, he hopes to continue to brand and innovate the healthcare field with his team. Currently, he is working toward a Master’s degree in Marketing at Nova Southeastern University.
Although he’s taking on new challenges, Anthony likes to keep a relaxed and positive attitude. With his free time, he enjoys spending time with his wife and family. Anthony is a testament to clients going through treatment and is proof that recovery can work even at the youngest of age.
Director of AdmissionsBio
Director of Admissions
Drew Kuchta has been involved in the recovery community since 2007. In 2008, he started in the field as a tech, and by 2009, he was working in admissions for American Addiction Centers. Originally from Connecticut, Drew is driven by making clients his first priority and improving the quality of care at Delphi Behavioral Health Group’s treatment and detox facilities in South Florida. As Director of Admissions, he manages team building, hiring, and recruiting systems as well as oversees all of the managers and representatives of the admissions team.
Outside of the office, Drew can be found sporting his jersey number 23 as a hockey player for the local men’s league in Palm Beach. As a practicing sports shooter, he is also passionate about hitting his target of building a team that is conducive toward the standards practiced at Delphi.
National Alumni DirectorBio
National Alumni Director
With a Masters degree in Social Work, a BA in Education and Psychology, and a Certification in Life Coaching, Katie Dalo-Cousins brings a dynamic professional career to the National Alumni Coordinator position. Katie possesses clinical expertise in the treatment of substance abuse and co-occurring mental health disorders. In addition, she has an extensive background in community outreach. Katie possesses the skills and passion to bring a connected group of individuals together and empower them to continue on their journey of recovery. Katie’s mission is to psychoeduate the nation to the clinical diagnostics surrounding chemical dependence and mental health in order to reduce societal stigma and allow more individuals in active addiction to seek treatment. Katie loves nothing more than “getting her hands dirty,” so you will always see her out and about with alumni, at meetings, organizing meetings, and participating in events both in Florida and around the country.
Katie is native to Baltimore, Maryland but has spent her professional life in London, England as well as Boston, Massachusetts and has since landed in South Florida. In South Florida, Katie has worked as a primary therapist and case manager in treatment while formulating positive relationships with multiple addiction professionals across the country. Katie believes in the genuine strengths of the individuals she works with and has a team-player mentality. For pleasure, Katie has played sports from childhood through college. As Player of the Year on her collegiate field hockey team, Katie continued to coach field hockey, ice hockey, and lacrosse after college when living in Boston. Now, Katie loves to travel and spend time with her family, friends and two pitbulls named Logan and Somer. Katie is an avid sports fan and coffee drinker, and can often be found at the gym, practicing yoga or eating delicious foods in local hole-in-the-wall restaurants!
Director of IntakeBio
Director of Intake
Michael “Yaggie” Yadgaroff joined Delphi Behavioral Health Group as the Director of Intake, whose responsibilities include managing the intake department, overseeing pre-admission assessment for insurance benefits, and making sure all clients enter the facilities safely. Born and raised in Fort Lauderdale, Florida, he became inspired to get involved from his personal time spent in treatment. His journey began as a tech for a treatment facility, which prompted his career at Ocean Breeze Recovery. He’s been with the treatment center for three years and is committed to growing Delphi and helping it become successful.
Michael has a zeal for life and is very people-oriented. He enjoys spending time with friends, cheering on his favorite sports teams, watching horror movies, and traveling to different places. He ultimately plans to travel and explore the world. He’s also involved in an outreach program that helps feed the homeless in South Florida. His ambition for helping recovering addicts stems from his passion for helping clients reach their full potential.
Director of HousingBio
Director of Housing
Stacy Zupan joined Delphi Behavioral Health Group as the Director of Housing in 2016. In this position, she is responsible for the staff training and development in the facility housing departments, ensuring state and agency regulations are followed and establishing standardized processes.
Stacy has worked in many capacities in the treatment industry and brings several years of experience to Delphi. In 2007, Stacy began working as a behavioral health technician. While in that position, she became passionate about wanting to create a safe and secure culture for the clients and to provide a place where they could learn basic life skills, such as accountability, time management, cohabitating, and conflict resolution. Stacy then worked as a manager for a sober house, as a housing manager for a substance abuse facility, and eventually as the Regional Housing Director for a national treatment organization.
Stacy is excited to be a part of the Delphi team as she feels the collaborative processes that encompass all departments, from before the first phone call until long after the client completes treatment is a benefit to the client and their families. She believes that every employee at Delphi is given the opportunity to make a difference in the lives of our clients by providing them with a positive treatment experience and hope for brighter tomorrow.
Director of Utilization ReviewBio
Director of Utilization Review
Dale Thomas is from the small central Florida town of Moore Haven. After graduating high school, Dale went into the US Army where he worked on HAWK missile radars both in Alabama and in Wurzburg, Germany. Following the army, he returned to Florida to help manage his family’s road construction business. During the next 25 years, Dale became a Certified Addiction Professional and earned his bachelor’s degree in psychology.
In 2009, Dale and his wife moved to Broward County, Florida to help transform a men’s sober living residence into a much-needed residence for women in early recovery. It was during this time that he was also involved in helping get Ocean Breeze Recovery started.
As time progressed, Dale was a part of every aspect of the treatment center from case management to addiction therapy, ultimately settling into the role of Utilization Review for Ocean Breeze.
Today, Dale is the Director of Utilization Review for Delphi Health Group. His team works diligently to obtain authorizations for our clients so they can begin and continue their journey in recovery.
On his free time, Dale enjoys golfing as well as spending time with his family and Maltese Tucker.
Director of Information TechnologyBio
Director of Information Technology
Matthew Letizia is the Director of Information Technology at Delphi Behavioral Health Group. Along with his team he manages and administers all technological systems across Delphi’s locations. After serving in the US Army as a Calvary Scout, Matt entered into his lifelong passion of computers and technology. Currently perusing a Masters in Information Technology, Matt has been in the IT Field for 7 years. Working closely with Delphi’s leadership team he aims to integrate current technology and procedures to help streamline care for our clients. The IT department is rapidly growing to maintain and support Delphi’s ever-expanding companies across the country. When he’s not working Matt enjoys traveling with his significant other, supporting Veteran associations, and gets time in at the range when he can.
JoAnn Venuto, CPA, is the Corporate Controller of Delphi Health Holdings, LLC. She brings many years of accounting experience from both private and public companies and is experienced in financial reporting and operational and process initiatives, as well as depth in financial systems and their implementation. She began her career in public accounting and was an Audit Manager at Deloitte & Touche in Charlotte, North Carolina. JoAnn served as Vice President and Corporate Controller of several publicly traded companies in diverse industries, including IVAX Pharmaceutical and Parlux Fragrances.
National Director of Community and Government PartnershipsBio
National Director of Community and Government Partnerships
Carol Boyer is no stranger to leadership and accomplishment. This Maryland firebrand’s accomplishments have proven her far-reaching influence that she met impressionable deliverables in all the positions she has held. She is a results-oriented, a team player and professional with over 20 years of leadership/management, communication and community engagement experience in marketing and event planning for businesses, fitness facilities, healthcare and national treatment providers including IDEA, The Association for Fitness Professionals, PowerBar, Gold’s Gym, Shoprite, Nielsen TV Ratings, Gatorade, and now for Delphi Behavioral Health Group.
Carol has been recognized throughout her career with awards and citations including Senator Chris Van Hollen’s Service citation for her work on International Overdose Awareness Day 2017, the Anne Arundel County, MD Police Department’s Citizen Award for the 2017 International Overdose Awareness Day, the National Council on Alcoholism and Drug Dependence Outstanding Service Award, The Anne Arundel County, MD Chamber of Commerce Business of the Year Award and the Anne Arundel County Public School’s Business Partner of the Year Award, to name a few.
In addition to her various acknowledgements and awards, Carol has demonstrated her exceptional leadership skills as she serves and or leads committees including the Substance Abuse and Mental Health Services Administration (SAMHSA) National Recovery Month Planning Committee, Maryland Chapter of Addiction Policy (Co-Chair), Institute for the Advancement of Behavioral Healthcare Conference Advisory Board for National Conference on Alcohol & Addiction Disorders, Anne Arundel County, MD Public School’s Human Performance Signature Program (Chair), Howard County, MD Recovery Oriented Systems of Care (Co-Chair), Hope House Treatment Center (Board Member) My Life Foundation (Board Member), The Parity at 10 Coalition (Committee Member) and most recently Carol is honored to have been hand-picked for Anne Arundel County Executive Steuart Pittman’s 2018 Healthy Community Transition Team.
Carol’s exceptional nature as a leader with vision is evident in some of the projects she organizes such as the re-implementation of the Virtual Supermarket for the Cherry Hill Food Dessert, International Overdose Awareness Days 2016/ 2017 (largest in the nation), “The Other Talk”- a panel discussion and townhall with the DEA, a treatment executive, a pharmacist and a pain management physician), “A Day in Someone Else’s Shoes” – an interactive festival, where attendees learned first-hand how mental illness and substance use challenge affects health, home, purpose, and community and the creation of the “I Still Remember” Memorial Photo Project in honor of those who lost their battle to the disease of addiction.
Director of Business DevelopmentBio
Director of Business Development
John Corrigan is a Director of Business Development with Delphi Behavioral Health Group. Since joining Delphi in January of 2018, John has successfully managed and grown the team to 6 full time treatment representatives covering Virginia, Maryland, Delaware and Pennsylvania. Under John’s leadership, the team has been responsible for generating an average of 40 in-patient admissions per month.
Prior to joining Delphi, John was a Treatment Specialist with Recovery Centers of America, where he connected those suffering with alcohol and drug addiction to treatment. He has also acted as National Training Manager, working with newly hired Treatment Specialists in various regions to improve marketing presence, account development, and sales tactics. John also co-developed a corporate training program specifically geared towards RCA call center representatives.
John began his career as a department supervisor addiction treatment services in 2011 at Ashley Addiction Treatment in Havre de Grace, MD. During his employment, he authored and implemented a lecture series focusing on the power of the 12-Step program. John transitioned from clinical operations to community outreach, assuming the role as a Treatment Consultant for American Addiction Centers in November of 2014.
John received his BA from Wittenberg University in 1988 and went on to achieve success in business during the next 25 years. His experience at Time Warner, MCI Telecommunications and KPMG Consulting built the foundation of standardized sales methodology and the psychology behind a sale.
John has spent the last 8 years dedicating his career to the same cause that saved his own life. John works tirelessly to enhance the value of his patients’ experiences–ensuring that every call made to him or his team is the last call one must make to get quality treatment.
Director of NE IntakeBio
Director of NE Intake
Danyelle considers herself to be an experienced, charismatic, energetic and highly accomplished organizational leader. She is backed by over 20 years of experience as an SME in high-pressure sales and has a strong ability to manage multiple business objectives while creating and organizing team-building initiatives that drive healthy competitive growth and business success.
Danyelle recently joined Delphi as the director of intake for New Jersey and is looking forward to growing the current team in the Northeast call center.
She graduated from Webster University with a masters in management and leadership as well as her MBA (Master of Business Administration) which has helped her transition to the sales leader that she has become.
Jeffrey Decker serves as the census director at Delphi Behavioral Health Group. As a member of the Delphi team, Jeffrey’s passion to help others achieve sustained wellness is demonstrated by his dynamic approach to census management and directional advisement. As the census director, Jeffrey collaborates with multidisciplinary leadership to develop a successful treatment plan for clients who are taking the necessary steps in their personal recovery journey.
Jeffrey brings over seven years of behavioral health experience with him to the Delphi team. Prior to his current role, Jeffrey served as the admissions manager of the northeast intake team. He began his healthcare career as a registered nurse by first serving as an in-home care provider for dual diagnosis clients and then as a lead psychiatric nurse for a private behavioral health institution. It was during his tenure at the behavioral health institution when Jeffrey made the decision to dedicate himself both personally and professionally to others who are seeking recovery and overall wellness.
Jeffrey holds a bachelor’s degree in applied psychology from Kean University and is currently enrolled in a masters-level program at New York University’s Wagner School of Public Service in healthcare administration. In his spare time, Jeffrey enjoys spending time with his spouse, reading, painting, and exercising at the gym, where he is now enrolled in amateur boxing. Jeffrey is also ambitious to learn a second language and has chosen to pursue French as his secondary spoken language.
Business Development ManagerBio
Business Development Manager
Candice Winikoff works as the Southeast Business Development Manager for Delphi Behavioral Health Group, where she hopes to expand Delphi’s brand and network so that we will be able to reach even more people in need of addiction and mental health services. Candice has worked in the substance abuse treatment field since 2012 and saw a huge opportunity to work with the forward-thinking, client-centric team at Delphi beginning in 2015.
Candice’s role at Delphi encompasses many areas, all of which aim to broaden the company’s reach so that more organizations, professionals, and individuals are aware of the scope and quality of the services offered at DBHG. Candice currently serves as president of the South Florida EAP and Behavioral Health Network board and sits on the planning committee for Broward Recovery Month. In her spare time, Candice loves to spend time with her husband and dog and never passes up a good spin class.
Business Development ManagerBio
Business Development Manager
Eddie Waddington is the West Coast business development manager for Delphi. Eddie’s experience in the addiction treatment field started in 2011 as an admissions coordinator. Prior to joining the Delphi family in 2016, Eddie helped grow a nationally recognized company in the Philadelphia region as the director of admissions and then as the director of client care. His internal experience and his genuine personality have helped him cultivate relationships with providers and professionals across the country. Eddie’s vision of treating substance use disorders fell in line with the vision of Delphi Behavioral Health Group to offer multiple approaches and truly individualize a treatment plan. Prior to moving to California, he helped expand the Mid-Atlantic region as Delphi’s business development manager for Maryland House Detox.
Eddie’s role as the West Coast BD manager helps Delphi expand their outreach efforts to assist the communities in which a few of our premier sites are located. The West Coast team works collaboratively with other treatment centers, the community, and direct patient care providers, implementing strategic planning to best assist the West Coast population during this growing epidemic. His team takes an approach best described by a quote from Rabindranath Tagore. “I slept and dreamt that life was joy. I awoke and saw that life was service. I acted and behold, service was joy.”
Eddie formerly served on the Board of The Men’s Home, in Alexandria, VA, a non-profit sober living for men in the Northern Virginia Area before relocating to Orange County in California. He was told his entire life that he was a West Coast soul stuck on the East Coast, so he has started to grow roots and now calls Southern California home. He also volunteers his time to the local high schools in his community where he speaks on prevention and peer leadership. In his spare time, you can find Eddie playing flag football, softball, surfing, golfing, or studying as he continues his education.
Revenue Cycle ManagerBio
Revenue Cycle Manager
Nicole Ramos is the revenue cycle manager at Delphi Behavioral Health Group. Her introduction into the medical billing field began with hospital billing for facilities throughout the country. Nicole has worked within all aspects of revenue cycle management which has led to her current role at Delphi. Prior to joining Delphi Behavioral Health Group, Nicole realized that her true passion was helping others in the substance abuse community. Like the saying goes, “Love what you do and you’ll never work a day in your life.”
Nicole is currently pursuing a degree in health services administration with the hopes of furthering her career and increasing her knowledge of the industry. In her spare time, Nicole enjoys gatherings with family and friends as well as weekend trips to the beach. She also loves to travel and is a champion for animal rights.
Facility Accounting ManagerBio
Facility Accounting Manager
Teri Malone works as the facilities accounting manager for Delphi Behavioral Health Group, where she ensures that the treatment and detox facility’s business offices are aligned with Delphi’s corporate accounting department. In this role, Teri oversees the business office managers in their day-to-day duties ranging from facilitating client funds to the daily business needs of the facility. Teri also works directly under the corporate controller and CFO, where she assists the accounting department with month-end closing procedures for all of the Delphi companies.
In 2014 Teri onboarded with Pathway to Hope as a business office manager and moved to corporate in 2017 under her current title. It was at Pathway where she was captivated by the staff and their genuine passion for helping those with substance abuse. Teri holds a BS in accounting and looks forward to obtaining a masters in accounting at Florida Atlantic University. In her spare time, she enjoys being a mom, jogging, shopping, and spending time outdoors.
Alyse is the intake manager manager at Delphi. She is responsible for overseeing all of our internal business-to-business interactions as well as reviewing insurance benefits, pre-assessments, and bed-to-bed transfers from outside medical facilities. She has been with Delphi for 2 years now, starting as a phone rep and quickly moving up to manager in 2017. 5 years ago, she went through the program at one of our facilities, Pathway to Hope, and has remained clean ever since. She has recently graduated from the C.A.C school here at Delphi and can now obtain her certified addiction counseling license. She is also working on getting her A.A at Broward College.
In her free time, Alyse likes to paddle board, read, and travel. She also runs a non-profit clothing donation organization for those suffering from addiction that are homeless and in need of clothes called “Mat’s Closet”. She started it in memory of her ‘little brother’ Mat, who passed away from an overdose in 2017. They aim to provide clothes for free to addicts in need. As a Pennsylvania native, she also loves fishing and the outdoors.
Client Experience ManagerBio
Client Experience Manager
Veronica Castro serves as an client experience manager for the Delphi Behavioral Health Group corporate office in Fort Lauderdale, Fl. She brings over seven years of admissions experience in the behavioral health industry. She joined Delphi Behavioral Health Group in 2016 and due to her hard work and dedication, she earned an award for Most Valuable Team Member. Veronica has a passion for helping people, whether it is a client seeking help or those she works with. This is why she is a perfect fit at Delphi.
In her current role as intake manager, she helps manage the intake department by overseeing and assisting in the admission process from start to finish.
Veronica earned her B.A.S at Broward College for supervision and management with honors. She is also volunteer at 4Kids of South Florida and feels passionate about mentoring the youth. On her free time, she likes to cook, spend time with close friends and family, enjoy the outdoors, and travel as often as her schedule allows.
Carlos serves as the content manager at Delphi Behavioral Health Group, ensuring that the websites, advertisements, and print material are optimized to help promote Delphi’s mission to bring a new standard of quality to the addiction treatment industry in the US. Graduating from Florida Atlantic University with a bachelor’s degree in linguistics, Carlos has translated his love for language to fuel a passion for marketing. Before coming to Delphi, he wrote and managed content for SGM Immigration Law, PLLC and also worked as a social media specialist for OMG National. Carlos is currently pursuing his master’s degree in digital marketing strategy at the University of Florida.
In his free time, Carlos enjoys spending time with his beautiful wife, traveling to new countries, playing video games, co-hosting his nature podcast, and leading worship services at First Presbyterian Church of Coral Springs. As an eagle scout, he enjoys spending time camping and hiking when the South Florida weather permits. Carlos is also an amateur science fiction writer and continues to work as a freelance content manager on the weekends.
Marketing Technology SpecialistBio
Marketing Technology Specialist
Joe has been with Delphi and Ocean Breeze since the Spring of 2016 and currently serves as the marketing technology specialist. He works to increase the authority of our websites and to promote our services to people all over the web, reaching out to professionals in every sphere to read and share our content.
Born and raised in New Jersey, Joe made the move to South Florida in the summer of 2013 and has held various roles in the substance abuse treatment space from working with clients as a behavioral health tech to marketing management. In his free time, Joe enjoys writing code for websites and software, watching Marvel movies, and going to the gym.
Keith came to Delphi Health Group in 2016 with over 7 years of experience in the substance abuse and mental health field. During his time in the field, he has held positions from admissions coordinator to director of admissions. Keith is currently part of the admission managers team where he makes sure that the day-to-day operations in admissions run smoothly. Keith has a passion for helping guide people into treatment and alleviating their fears.
Before moving into the addiction treatment field, Keith was an assistant golf professional where he helped organize a number of charitable events. He also attended the Art Institute of Fort Lauderdale, where he studied the culinary arts. As a Florida native, Keith enjoys spending his free time golfing. When he is not working or on the golf course, he is spending time with family and friends.
Ryan Lewis joined Delphi Behavioral Health Group as an intake representative. Soon after that, he was promoted to admissions manager, whose responsibilities include managing the intake representatives, overseeing pre-admission assessment for insurance benefits, and making sure all clients enter the facilities safely.
Born and raised in Long Valley, NJ, he moved to Florida shortly after college to better his career. He was inspired to work in the treatment industry after the sudden loss of his sister due to an overdose. Since this tragedy, he has decided to dedicate his life to helping others who are struggling from addiction. Whether it’s at work or in his local community, he tries to inspire hope and lend a hand to anyone in need. He enjoys spending his free time with his family and friends.
Business Development ManagerBio
Business Development Manager
Patrick works as the regional manager of business development in New England. He brings over 8 years of business development experience to Delphi Behavioral Health Group and has been an advocate for treatment and recovery in his own community of Providence, Rhode Island for the past 12 years. Patrick began working in the substance abuse field in 2007 and has held positions in nearly every facet of treatment. The mission at Delphi aligns with his personal beliefs on treatment and recovery and his passion for helping others is evident through his work to help individuals find hope and recovery.
In his spare time, Patrick enjoys traveling with his wife, working on his golf game, and seeking out the best espresso every city has to offer.
Conversion Rate Optimization ManagerBio
Conversion Rate Optimization Manager
As the conversion rate optimization manager at Delphi Behavioral Health Group, Anne runs multivariate tests to find greater alignment between the needs of our digital audiences and the way we communicate and promote our services. A social scientist at heart, Anne has a BA in psychology from Stetson University and an MA from the School of Foreign Service at Georgetown University. Her career spans nearly a dozen years of web project management, digital strategy, and deep analytics for organizations in the healthcare and medical science space.
Anne is passionate about Delphi’s mission and brings an unshakable commitment to data-driven decision making. Outside of the workplace, Anne is into gardening, science fiction movies, and playing the guitar. She’s also a proud Florida native whose high school marching band was top in the state 4 years running!
Grant graduated from Auburn University with a bachelors in science, where he majored in rehabilitation and disability study. Grant completed over 800 observational hours in physical therapy clinics while assisting in after school programs for children with disabilities. He also has his 2-15 health insurance license in the state of Florida.
Grant started working with Delphi over a year ago in the business development intake team and has since been promoted to a management position. He is also currently finishing up his Certified Addiction Professional (CAP) course.
Outside of Delphi, Grant has been involved with Living Skills in the schools program in Palm Beach County. Within that program, he is a recovery speaker, traveling to schools throughout the county to share his experience as an individual in recovery and the dangers of substance abuse. He has shared his message with over one thousand students in the county over the past two years. Grant also volunteers weekly at a Celebrate Recovery group, playing music for the church there for the past two years.
In his free time, Grant enjoys playing pickup basketball and attending concerts. His favorite band is Phish, and whenever he gets the chance, he enjoys traveling to see their live concerts. “Set the gearshift for the high gear of your soul. You’ve got to run like an Antelope… out of control.”
Evening Manager of IntakeBio
Evening Manager of Intake
James MacKnight began his career at Delphi Behavioral Health Group a little less than three years ago as an overnight intake representative. Continually being recognized for his reliably, dedication, and passion for helping others, he consistently moved up the company ladder to his current position as evening manager of intake.
James’s commitment to continuing education and career development has recently led him to fulfill the classroom hour requirements to obtain his C.A.C. Additionally, he has a B.A. in communications and rhetoric.
In his current position at Delphi as evening manager of intake, his responsibilities include overseeing and coaching the evening intake representatives, reviewing insurance benefits and assessments, as well as ensuring that patients are successfully admitted to the proper facilities.
Originally from New York, James moved to South Florida six and a half years ago for a fresh start and to escape the NY winters. Here he met his wife of four years, Karolina and they share two beautiful children together James, who is four years old, and Klaire, who is two.